Turn travel stress into travel success by securely sharing the location of your lost bags with partner airlines using Find Hubâ„¢.
Take the guesswork out of lost luggage.
Baggage tracking matters most when the luggage belt stops, and your suitcase hasn’t arrived. We’ve all stood there as the crowd thins out, wondering if our suitcase is just around the corner or delayed. Usually, the next step is a long wait at a service desk to report a lost bag.
Instead of just filling out a form and hoping, a luggage tracker tag on the Find Hub network helps you share your bag’s location directly with partner airlines. It’s a simple way to speed up the search and possibly get your things back without the back-and-forth.
A step-by-step guide to sharing your bag’s location.
When you’re dealing with missing luggage, you need a process that’s uncomplicated and clear. Here’s what to do.
Your bag didn’t arrive at the carousel.
You’ve waited at the carousel and confirmed your luggage is missing. The first step is to stay calm. Head to the airline’s baggage service office at the airport or visit their website to begin the official claim process. You’ll need your bag’s tracking tag and personal information.
How to generate your secure tracking link.
While you’re filing your claim, you can generate the tracking link to share with the airline staff. Simply follow these steps:
- Open the Find Hub app on your Android device.
- Select the luggage tracker tag that’s inside your missing suitcase from the device/item list.
- Tap “Share device”.
- Follow the on-screen instructions, confirm you want to create the link, and then copy the generated URL to your clipboard.
Important: Android-powered phones running OS 6 or later can use the Find Hub app. The Find Hub network requires Android-powered phones running OS 9 or later.
Working directly with airline staff.
The final step is to paste your unique URL directly into the airline’s digital lost luggage claim form. If you’re speaking with an agent in person, you can send it to them as instructed. This link gives the airline the exact location they need to find your bag, rather than them relying only on their internal recovery systems.
The growing network of partner airlines is ready to help.
Sharing a location link helps bridge the gap between your tracker and the airline's systems.
Many airlines are setting up ways to accept these secure links. Once you’ve used Find Hub to generate a link, you can share it with the airline to help them find your bag in real time. By providing this specific location data, you’re helping the ground crew cut through the guesswork and get your belongings back to you faster.
The following airlines are currently participating in this program:
- Ajet
- Air India
- Austrian Airlines
- Brussels Airlines
- China Airlines
- Lufthansa
- Lufthansa City
- Saudia
- Scandinavian Airlines
- Swiss International Air Lines
- Turkish Airlines
This list is constantly growing, and we’re working to bring on more airline partners over time to improve the baggage-tracking ecosystem for everyone.
Privacy is the default.
Sharing your bags’ location should feel secure and straightforward. That’s why Find Hub doesn’t track your bags in the background or send updates unless you specifically ask it to. Here’s how it works:
- It starts with you: A bag tracker link doesn’t exist until you manually tap to create one. It’s an intentional choice, every time.
- Time-limited access: These links aren't forever. They automatically expire after seven days, or the moment your luggage is back in your hands.
- You can revoke at any time: If you change your mind, you can stop sharing instantly in the Find Hub app, giving you complete control.
You can learn more by reading our complete guide on Android privacy and security features.
Travel with one less weight on your shoulders.
Baggage tracking turns a stressful wait into a clear plan. By using the global network of millions of Android-powered devices, Find Hub helps you locate a suitcase that the airline's own system might have missed.
Technology often works best when it stays out of the way until you actually need it. Instead of feeling helpless at the carousel, you have the specific information you need to help the airline get your bags back. Pack your tracker, set up your link and get back to the part of the trip that actually matters.
Footnotes
Find Hub is a trademark of Google LLC. All other company and product names may be trademarks of the respective companies with which they are associated.
Find Hub is available on Android 9 or higher. Availability varies by airline, airport, region and rollout phase. Location accuracy depends on airline systems and supported tracking technologies. Check airline-specific “smart luggage policies” before checking in any smart bags. An internet connection and a signed-in Google Account are required. Location sharing must be initiated by the user, requires their consent, and can be turned off at any time. Sharing links automatically expire when the tag is reunited with the user or after 7 days.